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How we protect your privacy at slotqq

When you open an account with us, your personal information and payment details are protected with encryption and secure storage protocols.

Encrypted account dataSecure payment processingYour control over personal info
slotqq How we protect your privacy at slotqq
REACH US ANYTIME

Contact us about your privacy

Live Chat Open the chat window in your account lobby during play hours to ask about…
Email Support Send privacy questions to our data team at [email protected].
Account Settings Navigate to Settings > Privacy & Data in your account dashboard to view what…
HOW WE PROTECT YOU

Security and data handling practices

Encryption

All deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end.

Verification

When you withdraw, we verify your identity against the payment method and account details you provided during registration.

Cookies & Tracking

We use cookies to keep you logged in, remember your preferences, and detect unusual account activity.

Data Retention

We keep your account data while your account is active plus 5 years after closure for tax and legal compliance.

Third-Party Access

We share your data only with payment processors (DANA, OVO, GoPay and QRIS operators) and compliance teams where local law…

Your Rights

You can request a copy of your data, correct inaccurate information, or ask us to delete your account via Settings…

Frequently asked questions about your privacy

We collect your full name, email, phone number, date of birth, identity document details and payment information (bank or e-wallet linked to DANA, OVO, GoPay or QRIS). We also log your IP address, device type and play history to detect fraud and improve service.

Your account data is retained while your account is active. After closure, we keep records for 5 years to comply with accounting and regulatory requirements. Payment history is retained per banking law in your region.

Yes. Go to Settings > Privacy & Data in your account, select 'Download My Data', and we will email you a full record of your personal information, account activity and payment history within 7 days.

All deposits through DANA, OVO, GoPay and QRIS use encrypted connections. We do not store your e-wallet password or banking credentials. Your payment details are held on secure servers and never shared with third parties.

No. We do not sell or rent your personal information to marketers, advertisers or other operators. We share data only with payment processors and compliance teams where local law permits, and only to verify your account or process withdrawals.

When you close your account, we immediately stop processing deposits and withdrawals. Your personal data is marked inactive but retained for 5 years per legal requirements. You can request permanent deletion by contacting [email protected].

Open Settings > Account Details in your dashboard to update your email, phone or address. To change identity details, contact our support team via live chat or email with a photo of your updated identification document.